Shipping & Return/Exchange Policy

Shipping

We ship via USPS Monday-Friday. All knots are handmade once ordered. Please allow 1 to 3 business days to processing all knot orders. 

Returns

If you are unhappy with our Ava Knot, we will refund your purchase. Returns are accepted within 30 days of purchase and customer will be responsible for return shipping cost. 

Exchanges

We will happily exchange any Ava Knot for you. The customer will be responsible for return shipping cost. 

Please fill out our Contact The Tribe Link and we will finalize the return/exchange process.